![]() Selecting a region changes the language and/or content on. Your subscription is extended if you have the same product, and redeem with the same Adobe account.I used the tool because my subscription expired and I was unable to get into Creative Cloud to uninstall it that way. 3) Choose Help > About Photoshop CC (Windows), or Photoshop CC > About Photoshop CC (Mac OS). 2) Launch an Adobe application such as Photoshop CC. Be sure to remain signed in with your Adobe ID before accessing the link below. Chat/Phone: Mon - Fri 5am - 7pm (US Pacific Time) < NOTE DAYS AND TIME. ![]() ![]() and have pen and paper handy to write down important information. If you purchased your apps from a store or an online retailer, you must first register them. If your serial number was not added to your account, you are going to have to contact Adobe. If you purchased your existing subscription from a reseller (not from the Adobe website), and received a redemption code in a country where you can also purchase directly from the Adobe website: Hello, I recently used the Adobe Creative Cloud Cleaner Tool to delete my version of subscription Creative Cloud, and accidentally deleted my permanent license as well. 1) Close all Adobe applications such as Photoshop CC, Illustrator CC, Adobe XD CC, etc. Learn how to download previous versions of non-subscription apps such as Acrobat, Photoshop Elements, Creative Suite 5, 5.5, and 6, or Adobe Premiere Elements. Redeem the redemption code with a different Adobe account. In this case, your existing paid subscription continues to renew automatically and runs parallel to the new subscription under a different Adobe account.Twenty-four (24) hours after the cancellation, redeem the redemption code with the same Adobe account. Contact Adobe Customer Care to cancel the existing paid subscription before the auto-renewal date.If you purchased your existing subscription from the Adobe website, you receive an error message “INVALID CODE” when you attempt to redeem your code. Here is a list of countries served by Digital River. For those interested in downloading the most recent release of Adobe Photoshop (64-bit) or reading our review, simply click here. In some countries, Adobe customers are served by Digital River, an authorized Adobe reseller. What you can do in the meantime is to download and install an older version of Adobe Photoshop CC 2014 (64-bit).
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